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With A Focus on Customer Service, LGG Industrial Expands Capabilities at Local Branches

Published by Lauren Russo

 

Pittsburgh, Pennsylvania, May 21, 2024 – LGG Industrial focuses on providing tailored solutions to their customers across North America. With a reinvigorated brand and a desire to raise the standard for service excellence in industrial distribution, LGG Industrial is making strides to expand capabilities across all their local branches. As locations across the United States and Canada each serve specific industries, LGG Industrial branch locations will invest in capabilities and services reflective of those customers.

 

For example, throughout the United States and Canada, LGG Industrial has expanded their gasket sealing solution capabilities by adding additional production equipment to their facilities and expanding their soft and metal gasket fabrication. “This is very exciting because it will allow for an increase in our operational productivity, and allow us to have more gaskets in-stock, readily available for our local customers,” said Andy Dunn, Director of Operations for Western U.S.

 

Similarly, LGG Industrial has renewed its focus on their material handling solutions, with investments to support both heavyweight and lightweight conveyor systems. “We have a great team built around our material conveyance solutions and have grown our field service crews across all regions so that we can better serve our customers,” said Tim Posey, Director of Operations for Eastern U.S.

 

LGG Industrial is a leader in industrial hose distribution, having a Certified Master Coupler at nearly every branch location. They’ve added larger capacity crimpers, metal hose fabrication and have increasingly focused on hose management capabilities including testing, reclamation and tagging throughout the U.S. and Canada. Likewise, they’ve grown their hydraulic hose capabilities, particularly with the acquisition of DeeTag in 2023, successfully serving high-quality OEM customers in various markets;  providing superior service to these discerning customers.

 

Director of Operations in Canada, Michael Leonard, said “Our fluid power hose capabilities in Canada have been expanding as we have entered new markets. Our OEM customers see the value we bring not only by providing quality products, but through solutions we deliver directly from our local branches.”

 

For more information on LGG Industrial and to understand how the company can enhance business efficiency, please visit www.lggindustrial.com

 

 

About LGG Industrial

LGG Industrial is the go-to partner for industrial companies looking for fluid handling, sealing, and material conveyance solutions. Headquartered in Pittsburgh, Pennsylvania and supported by Luther King Capital Management, LGG Industrial has decades of experience creating value for the North American industrial market with a passion for customer service that is met with deep technical know-how.

 

About Luther King Capital Management

Founded in 1979, LKCM provides investment management services to high-net-worth individuals, foundations, endowments, investment companies, pension and profit-sharing plans, trusts and estates, among other organizations.